I get called “Big D” sometimes and I like to flatter myself that it is because I like to think big, however, I can’t pretend that my 270 pound, “more of me to love” frame might not have a little to do with that nickname. So big guy, what’s your point? Well as an XXL type I’ve learned to distrust the one-size-fits-all approach in clothing and frankly, just about everything else.
I think there is one-size-fits-all epidemic in social media marketing. There are too many experts and enthusiasts pitching solutions without regard to your business needs. I’ve got nothing against e-books, teleseminars, and online courses, but I get nervous when someone is advising that you do what they do and then point to things like numbers of Twitter followers or extensive lists of “friends” as proof of their effectiveness. Truth is they might very well be effective at what THEY do, but unless you do what they do it may be a moot point. Worse it can sometimes be harmful to approach your market with tactics that are out of alignment with you brand, products and services.
The point is different businesses work different ways, and the marketing that makes a success of one might make a flop of another. Here in Atlanta it can get hot – it’s in the 60s in December today, and in July… forget about it! When it’s hot a big guy like me likes to have a little lemonade to cool off. Atlanta is a great town for a lemonade stand. Pick a busy corner, put up your stand, set your price and keep your inventory in step with demand. The marketing approach is simple, easy to break down into component steps and therefore a very reproducible model. You could extend it to fruit punch or sweet iced tea, however it is a lousy platform for selling enterprise software. It’s hard to pitch 3 months of integration while sweating in the open air. It flops for selling shoes – not enough shelves, too hard to relocate with changes in traffic patterns. You get the idea.
If you’re enticed to jump in on the program of a social media marketer ask yourself if the one-size-fits-all formula they are promoting applies well to the services you provide. Are you in a similar price range? Are you prepared to apply all of their tactics? Are your purchase decisions made on an equivalent timetable? Are the ongoing relationships with your customers and prospects the same type of relationships that they are cultivating? Are their multi-level approvals/buy-in required to get the win? Or can you just mix up a cold batch of product and sell it by the glass?
If the answers to these questions don’t line up well with the formula being offered, then you may be buying into magic beans – strained trust, wasted time and brand damage, not a recipe for effective marketing.
by Dan Ariely. It examines some of the quirks in our buying behaviors and some of the types of judgments we make based on perceptions and preconceptions. This is an area where a brand’s mystique or prestige can have a big influence. There is a fun case study in the book where they went to a pub and offered a taste test of two different beers, but (warning: spoiler ahead) they were really the same beer with one of the glasses having a few drops of vinegar added – when people were told about the vinegar before tasting almost all of the participants preferred the untainted beer, however when the next group of participants had their turn they tasted the beers first, gave their opinions, and only then were told about the vinegar. Amazingly most of them preferred the vinegar laced beer. The only difference in the taste experience was the knowledge of the addition and the preconceptions most people have about the taste of vinegar.
I believe in you.
OK you know Julie and I have pet rabbits, right? Well when you share your home with rabbits “cute” is never in short supply. Breakfast is especially cute. I come down the stairs in the morning and they get excited – they dart around in their little pen (cute), they nudge each other excitedly (cuter), they stand on their hind legs and sniff (cutest), and sometimes one of them might even do a binky – a special little twisty twitchy hop that bunnies do (cuteness extremis). The point is they know what’s coming.
In the world of personal branding this is one target market that I have truly conquered. To the rabbits of the Cohen household my unique value proposition is clear: I am the bringer of parsley. There is no doubt in their tiny little rabbit minds. My consistent behavior in the marketplace has cemented my brand reputation. When it comes to the question of providing a leafy breakfast, every twitch, every binky says “I believe in you”.
So your product isn’t parsley and your market segment isn’t rabbits in the all-important 1-5 year old demographic. Maybe you’re looking for a job, or you offer consulting services, or you just opened a boutique… you know you’ve got something special to offer – are you hearing “I believe in you”? More importantly are you getting an “I believe in you” reaction? The bunnies never use the words, but their actions make it clear. And for that matter, it’s not what I say, but it’s the consistency of what I do that has won them over. (they may have big ears, but they don’t always listen)
Are your behaviors reinforcing your message or confusing it? Are your actions aligned with the brand image you are seeking?
The whole point of embarking on the personal branding journey is to focus what you offer that is unique and genuine, and then lower the barriers of understanding between you and the market segment that will find what you offer to be interesting, necessary and valuable. The first step is to believe in your own differentiation. The goal is an enduring and oft-repeated “I believe in you”.