Tag Archives: branding

Ropes and Chains…

…and kinky boots.  Okay, forget the kinky part – it’s not that kind of blog.   I’ve been planning on posting something here about ropes and chains for quite some time now, but I keep letting the idea get too big in my head.  Really it is simple:  Chains are strong because the individual components, the links, are strong.  The chain is no stronger than any given link.  If you’ve got strong components, make a chain.   Ropes are strong, but they are built on an entirely different premise.  The rope is built on the assumption that any given component, a fiber, might be weak.  The rope’s strength comes from its structure – the weave causes each individual fiber to support and strengthen each other. It is only when the structure is compromised that the rope gets weak.

So what does this have to do with branding?  Well, are you building your brand as a chain or a rope?  Are you trying to forge a handful of powerful, strong, individual and expensive pieces to carry and support your brand positioning? Are you relying solely on individual contributors – a CEO, a spokesperson, one brilliant marketeer, a single flagship product? Or are you creating an infrastructure to support your brand that allows each individual contributor – each ad, each product, each tag line, each front line employee, even each customer –  to reinforce and strengthen the brand message by providing a context for their efforts?  

The “golden arch” is a familiar link in McDonald’s branding chain, but the training to say “Would you like fries with that?” is the brilliant evidence of a structure that allows each employee (weak or strong) to strengthen the rope.

Posted in Branding Thoughts | Also tagged | Comments closed

"Soulful Excellence"

That’s a nice pairing of words; “soulful excellence”.  Highly evocative, together they smack of quality and emotion, like art – not clinical quality, like a spreadsheet.  So few pairings of words smack of anything so I just had to point them out.  I wish I could say they were mine, but alas credit must go to the remarkable Joey Reiman who uttered that phrase yesterday during a presentation for the Technology Association of Georgia’s Enterprise 2.0 Society. Yesterday we had a fabulous meeting featuring Mr. Reiman, Thinker & CEO and Elizabeth Clubb, Thinker & CSO, of BrightHouse.

Perhaps even more remarkable than the phrase itself is that it was used in the context of discussing new enterprise technology solutions.   The social computing mindset is different: powerful and enabling and dangerous to old modes of thinking.  It is changing the way we brand and the way we work.  They are becoming one. “Soulful Excellence” is evidence of that.  Chew on that phrase and watch out for more.

Posted in Branding Thoughts, commentary, context, Live event, Other Interests, social media | Also tagged , , , | Comments closed

Tune in on Monday – Connect Grow Profit Radio

It is getting to be a habit and I like it!  Kathleen Smart has invited me to once again visit the Connect Grow Profit Radio show, part of the Blog Talk Radio network. The show will “air” live at 12pm eastern on Monday, April 14th 2008, and then be available as a podcast.

We’ll be discussing the self-service culture of the internet, the pitfalls of virtual “location”, and the essential elements of web branding: Clarity, Authenticity and Consistency.

Listeners will be able to call in with questions by dialing the Call-in Number:  (646) 716-8171.

Posted in Branding Thoughts, ibal, Live event | Also tagged , , | Comments closed

A seven-point tune-up for your personal brand

My friend Mike just sent me a link to a nice article on personal branding: Maintaining your Personal Brand Online by Jonathan Snook.  First of all, I happen to think it is one of the more attractively and readably designed blogs that I’ve seen lately, but I’m recommending the article for different reasons. Seven reasons to be exact.  Actually seven very practical tips for stepping up your engagement in your personal brand, that Mr. Snook has thoughtfully provided.   I won’t spoil his thunder, but I will say that I think these are good, easy to do steps that will help raise your recognizability online. And as you know that is the first of the three Rs of branding.

Visit: Maintaining your Personal Brand Online

Posted in Branding Thoughts, commentary, networking, personal branding, social media | Also tagged , , | Comments closed

You Can't Swim on Dry Land

Scuba Bunny

Have you ever tried to walk across the bottom of the deep end of a swimming pool? It may have been fun bouncing along under the surface, but you certainly didn’t get anywhere very fast. What works very efficiently on dry land is almost completely ineffectual under the water.

Now imagine trying to swim down a sidewalk. Sounds painful doesn’t it? Without the buoyancy you would just grind in place. Change your medium and what was once an asset can become a liability, a successful tactic might just be limiting your progress or bringing it to a grinding halt.

I’m a big believer in paying attention to context, what works in print may not work in radio. What works on the radio, might not work for TV. The big new swimming pool is social media. Not every marketing tactic is going to work the same in the social web. Some old standbys may not work at all. Trying too hard to control the message and interrupting people will leave you bouncing in one place running out of air. Sharing, educating, listening and participating seem to be the better strokes in these new waters.

Posted in Branding Thoughts, commentary, context, mad scribblings, social media, Thought for the day | Also tagged , | Comments closed

K.I.S.S., Mr. Einstein, but why?

When it comes to writing, everyone’s favorite acronym is K.I.S.S. – Keep It Simple, Stupid. Sage advice, but have you ever asked why? Well here’s another acronym for you: S.I.S. – Simple Ideas Succeed.

I often work with technology companies where the product or service is likely to be anything but simple. The desire to explain and build logical chains from features to benefits often eclipses the ability for an idea to get attention. Think about Albert Einstein for a second. Chances are E = mc2 comes to mind before the words “Theory of Relativity” jump into your head. And unless you happen to be a physicist your thoughts are more likely to run to an image of the frazzled-haired genius and not to the concept of energy-mass equivalence.

Does E = mc2 really tell me anything about physics or the nature of the universe? Not really. Not on its own. Not to the uninitiated, or at least not without a good hour spent watching a PBS special, but it is has become a familiar surrogate for a complex idea. The symbol spreads farther and more easily than the underlying complex theory. Thus I give you the sibling acronym, part 2: S.I.S. – Symbols for (complex) Ideas Spread.

Yes, I’m torturing an acronym, but if you want your idea to spread you’ve got to make it portable, and simple ideas are easier to carry around. If the idea can’t be easily reduced to a simple phrase, then roll up your sleeves and keep trying. Look for a surrogate, or an icon that can be invested with meaning. You’ve got to do the work so that the job of spreading your idea, the job you are asking your customers, partners and prospects to do for you, is as easy as possible. That leads to the final sibling acronym for the day: S.I.S. – Simplicity Isn’t Simple.

Posted in Branding Thoughts, context | Also tagged | Comments closed
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    Caitlín Mowbray"I adore your doodles... I swear looking at those bunnies lowers my blood pressure, calms my mind and makes me smarter. Who needs meditation when there are bunnies?"
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