Tag Archives: branding

Safety Last: Mission Statements that Motivate


It’s a business cliche – the benign, committee-composed, sanitized, safe, yawn-fest of a mission statement that seems to propagate across so many organizations. It usually goes something like this: “Our mission is to be the respected leader in our industry by serving our customers with integrity and best-in-class service.” Huh? Okay, it is safe, but If your mission statement sounds like it could have popped out of a random mission statement generator then you’ve missed the point, and an important opportunity.

If there is no actual mission in the mission statement then it isn’t really important, is it? It isn’t going to magically motivate anyone or clarify any employee’s judgment when faced with a decision. How does “dedication to serving excellence” help any CEO map out strategy? What kind of compass is “aspiring to world-class performance” when you’re trying to set direction for a company culture and brand?

Hit the dictionary and you’ll come up with mission = “a specific task with which a person or a group is charged”. Now that sounds simple enough. It doesn’t mention safety. It doesn’t mention committee-think or not offending anybody. It does say specific – I like that.

So rather than harp on about how to write a mission statement I’m just going to offer up a few I’d love to encounter in the wild:

1) Our mission is to take our clients’ businesses from $1 million in revenue to $10 million in revenue – then introduce them to people who can take them further.

2) We are dedicated to cleaning up other people’s ecological messes in a profitable way without dumping our garbage in anyone else’s lawn.

3) Our company’s purpose is to build lawnmowers that make you want to mow the neighbor’s lawn too.

4) Our mission is to get customers from point A to point B, efficiently and safely, without ever forgetting they are people, not freight.

5) We are here to lovingly build furniture that your great-grandchildren will fight over.

6) Our mission is to brighten the world with lights that use less energy.

7) Our mission used to be to make household products that make life better for homemakers, now that we’re big we’ve amended that to also make life better for our employees, our communities and our planet.

8) We were put on this earth to design shoes that make you feel sexy.

9) Writing elegant software that makes your job more fun is our mission.

10) Our mission is to make beautiful kites so that more people look up at the sky and smile.

Got a mission statement that doesn’t play it safe?
What’s the most specific, riskiest, or useful mission statement you’ve encountered?

Posted in Branding Thoughts, commentary, mad scribblings | Also tagged | Comments closed

Stepping up to the mic. Well, the headset, actually.

I’ve taken the plunge and quietly launched a podcast. This is my first time as host of my own show on BlogTalkRadio.com. I’ve been fortunate to be a guest on several podcasts in the past, and I’ve enjoyed it immensely so I figured why not?

For this first time out I discuss two of my staples: the Awful-to-Awesome scale and The Everest Question. For future shows I hope to do less monologues and more interviews. I’ll be foraging for interesting entrepreneurs who have built personal brands based on …unusual blends of skills, unique visions, driving passions and more. I hope you’ll check out this and future shows.

Posted in branding, Branding Thoughts, commentary, Live event, Other Interests, personal branding, social media | Also tagged , , | Comments closed

A visit with The Passionate Entrepreneur

I recently had a great time visiting with Kenneth Brown, The Passionate Entrepreneur. Ken is a multi-media machine so I was delighted when he invited me for an interview session on his BlogTalkRadio podcast. You can check it out here:
http://www.blogtalkradio.com/e3c/2010/02/12/what-is-your-personal-brand

I’ve actually been considering giving the BlogTalkRadio format a try, perhaps even doing some live “Brand Therapy” sessions to give listeners some insights into what I call the Whole Brand ThinkingTM process. I’d love to hear from you if you like the idea, or if you think you might be interested in being the subject of such a session.

Posted in branding, Branding Thoughts, commentary, Live event, networking, personal branding, Workshops | Also tagged , , , | Comments closed

ACS Young Professionals – Personal Branding Talk

Be a Beacon – speech for ACS Young Professionals (mp3)

Had a great time meeting with everybody at the American Cancer Society’s Young Professionals – Professional Advancement Series last Thursday. I made a ninja recording with my Livescribe Pulse pen so please forgive the audio quality. The whole thing is about an hour long. Big thanks to Rachael Kaplan for bringing me in and to all the good folks who made me feel so welcome.

Posted in branding, Live event, personal branding, podcast, Workshops | Also tagged | Comments closed

Getting down to fundamentals – making Brand Therapy more accessible

In the last couple of years I’ve found myself steering more of my time, attention and business towards something I’m very passionate about: that is helping people to get a handle on the things that they have to offer that are truly different, special and valuable, and then helping them to connect with a community, a market, an audience that values the very difference they bring. Then we work on how to tell the story so that those who value what you have to offer don’t miss you or overlook you because you haven’t made that story prominent or clear enough. I want everybody to have the opportunity to do more of the work that they are excited about – the work that stirs up their energy, that taps their skills and brings out their best. That also means I’d like to liberate them from having too much of their time filled with the work that they are just adequate at – the stuff you say yes to because you need to pay your bills or because you’re too polite to say no, but it’s not the stuff that gets you jazzed, the stuff that taps into your particular flavor of awesome.

I think that words can help people steer their vehicle away from the merely adequate (or worse yet, the suppressed and oppressed) and get on a course toward the awesome. But the words don’t just drop out of the air. It takes introspection, it takes reflection, it takes a search for patterns, habits, values and often a process of giving yourself permission to change. In my personal branding practice I help people through all of that, and then I capture the words that become the identifier, the entry point to make brand connections. It’s an intensive process, in fact that’s where the term brand therapy came from – I didn’t make that one up, it was one of my clients who said it first, but I loved it – it stuck. And you know what? I LOVE MY JOB! But I can’t work with everybody. There isn’t enough time, and I realize that unlike a big corporation, individuals be they business people, freelancers, artists, entertainers, coaches, consultants, or folks in career transition, aren’t all going to be in a position to enlist the one-on-one attention of their own personal brand therapist.

I’ve decided that this year I want to develop some offerings that are more accessible – entry points, if you will, that will allow more people than I could reach one-on-one to explore the concepts behind branding and learn how they can apply them to their own goals, businesses, and talents. I’ve got a few things in production that I will be releasing over the course of the year, but the first offering is a teleseminar: Personal Branding Fundamentals: Be a Beacon. In this three session class I will explore the fundamentals of personal branding, go over why and how the Internet has changed your opportunities and some of the risks of sitting on the fence, and then we will dive into the Beacon Principles to give you a foundation for effectively restating your personal brand. If you’ve been struggling with how to tell your story, if you know you’ve got something great to offer the world, but aren’t getting recognized for the value you could bring, then I hope you will consider beginning the process of exploring your foundation and clarifying your message. You can’t just aspire to reach your dreams. You’re going to have to perspire too.

And remember, when you shine you make it easier for all those around you to shine too.

Posted in branding, change, commentary, Live event, love, personal branding, Workshops | Also tagged , | Comments closed

We’re all divas now

No, not the cranky, whiney, spoiled, unreasonable cliché kind of diva, but more the self-empowered, in touch with your talents, no false modesty, make sure they don’t miss what you’re great at, lift everybody by sharing your talents kind of diva.

Calling yourself a diva is a bold way of declaring your permission to be active in your personal branding. That kind of diva isn’t throwing tantrums, she’s too busy bringing her best to the audience that loves her for it. That diva knows her context and knows how to differentiate within it.

So why the talk of divas all of a sudden? Where did the bunnies go? Well I won’t kid you, Diva Toolbox picked up my article: Don’t build a personal brand on what you’re merely good at… and that put divas on the brain, and I take my metaphors where I find them. 🙂

Don’t be shy about your talents. If you can hit the C above high C then you owe it to the world to show us. That’s as true of your superpower as it is of anyone else’s.

Posted in branding, Branding Thoughts, commentary, mad scribblings, personal branding | Also tagged , | Comments closed